2.7. Debug Information

Debug information helps us determine where the problem was with your un-successful installation. Log into Linux system console and run the following command: nf_debug

This command creates a debug file, which will be sent to our support email address. You can display this file via software web interface (menu Help->Debug file).

Debug file contains:

  1. MySQL configuration - all important tables are dumped.
  2. Configuration netflow files.
  3. IP address setup, default gateway, etc.
  4. Time used in the system with time zone information.
  5. Up and running processes.
  6. Incoming packets dump (tcpdump).
  7. List of opened network connections (netstat).
  8. Report from the system log file.
  9. MySQL library version, PHP and web server configuration etc.